- Can I request a modification on a dress? - No, the dress models cannot be changed
- Can I try on the dress before buying it? - No, we are an online store only
- My tracking number is not working? - There may be a delay of a few days before it works. If you have chosen a custom-made dress, there is a 20-day manufacturing time.
- I received the dress but the measurements are not correct. Can I get a refund? - Yes, if we made a manufacturing error. Return the dress and we'll refund your purchase and shipping costs.